‘My account’

This is where you – as a Two Rivers Housing resident – can access details about your tenancy and your home, at any time of the day or night.

It is a secure area so you will need to use a username and password to open it, but then no-one – other than Two Rivers staff – will be able to see it.

Go to ‘My account’ now.

Our ‘My account’ expert Otis has put together a show (below) to explain the benefits of logging on, including:

• reporting a repair and booking an appointment.
• checking your account and paying your rent.
• seeing when we will review your home for improvements.
• finding out the date of your next safety check.
• updating your contact details.
• seeing your main Two Rivers Housing contacts.

Use the arrows within the video or the dots underneath to play through the slides