Repairs and maintenance

Kitchen1

Our repairs and maintenance teams take care of a wide variety of small jobs and large projects to do with the condition of your home.

They deal with the day-to-day repairs that are needed to keep your home in good working order, and manage the larger improvement projects, such as kitchen and bathroom upgrades, roof repairs, insulation and window replacements.

They are also responsible for the heating in our tenants’ homes, and for servicing solid fuel and gas appliances.

We have our own in-house team of skilled tradesmen, surveyors and works co-ordinators, although we also use external contractors such as PH Jones, United Living and Keepmoat to deliver some of the specialist work on our behalf.

When work is required on your property, we will contact you to discuss what’s needed, make the appointment, keep you up-to-date with progress and monitor the performance and quality of work carried out.

You can see an up-to-date record of what’s planned for your home by logging into your personal account, or choose the service area you would like to know more about: