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23rd October 2026

Using candles safely

As the nights draw in, candles can be the perfect way to create a warm and cosy atmosphere in your home. BUT Candles are one of the most common causes of fires in the home. We’re sharing some top tips to keep you and your family safe and reduce the risk of a fire in […]

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21st October 2026

Planned maintenance on our tenant portal this weekend

This weekend our IT team will be completing some planned maintenance work on our IT systems. Our tenant portal ‘My Account’ will be unavailable from 6pm on Friday 23 October until 7am on Monday 26 October. This background maintenance will help keep our systems running smoothly and there will not be any changes to how […]

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19th October 2026

Share your views: annual rent review

Every year, we complete a rent review to set rent prices for the next financial year, which starts in April. We look at the balance between keeping rents affordable and making sure we can continue to meet our responsibilities as your landlord. Before we do this review, we want to hear from you to understand […]

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19th October 2026

Your oven is one of the hardest working appliances in your home

Keeping your oven safe is important, it’s one of the appliances you rely on most, and a little care goes a long way to preventing accidents and fires. Regular maintenance Check your oven periodically and follow the manufacturer’s guidance for servicing and cleaning. A well-maintained oven is less likely to malfunction or cause a fire. […]

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16th October 2026

Working #Twogether for the Common Good

Last week we hosted a roundtable event with Common Good Gloucestershire at our Rivers Meet office in Newent. Common Good Gloucestershire is a network of people and groups from across the County that are working together to explore practical and creative ways to strengthen civil society. Set up by Pippa Jones MBE, the group aims […]

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8th October 2026

How are we doing? 2025/2026 Annual Review

In 2025/ 2026 we continued to make progress against our corporate strategy ‘Delivering #Twogether 2024-2027’. We’ve been listening to the voices of our tenants and communities and have been working hard to improve our services and make the changes you want to see. We’re staying focused on delivering a great experience for tenants and building […]

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21st September 2026

Fire doors are there to protect you

Fire doors are there to protect you Fire doors are a crucial part of keeping you and your household safe. They’re designed to hold back flames and smoke, slowing the spread of fire and giving you extra time to escape in an emergency. This protection is especially important in blocks of flats and shared buildings, […]

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14th September 2026

What to do if you smell gas

If you can smell gas or suspect a leak: 1. Put out flames and avoid smokingExtinguish any candles, cigarettes or open flames immediately. Turn off the gas to extinguish any naked flames from a gas appliance. Never smoke or use naked flames around a suspected gas leak. 2. Call the National Gas Emergency number immediatelyFrom […]

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10th September 2026

Making homes warmer and more energy efficient with Severn Wye

We’ve partnered with local sustainability charity Severn Wye Energy Agency to make more than 200 of our tenants’ homes more energy efficient this year. Planned upgrades, including the installation of solar panels, heat pumps and improvements to insulation, will make tenant’s home warmer in winter and help tackle fuel poverty. We have agreed a four-year […]

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7th September 2026

Chimney Fire Safety Week

We’ll soon be heading into autumn and winter and if you have a fireplace, you might be looking forward to cosy evenings in front of the fire. Before you start using your fireplace again, it’s really important to make sure your chimney and fireplace is clean and safe for use. Gloucestershire Fire and Rescue Service […]

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