11th September 2026
Over the next couple of weeks, our colleagues will be calling some of our tenants to ask a few simple questions about what you need from us in the future. The calls are genuine, will take around five minutes, and are part of our work to develop a new corporate plan that will help shape […]
11th August 2025
At the end of 2024, we ran some workshops with tenants to help us look at our Repairs Policy and make sure that it was fair, reasonable and clearly sets out what tenants can expect from our repairs service. Our tenants told us that: We’ve taken all of this feedback on board and used this […]
4th July 2025
Each year, we speak to hundreds of tenants to find out what it’s like to live in our homes and neighbourhoods. As part of this, we work with an independent research company called Acuity to complete telephone surveys with our tenants. The surveys that Acuity complete form part of our annual Tenant Satisfaction Measures (TSMs). […]
30th May 2025
Our Tenants’ Voice Group held their latest meeting on Tuesday 20 May 2025 at the Council Chambers in Cinderford. They were joined by our Board Member Yvonne Leishman, as well as Chief Executive Hayley, Executive Director of People and Neighbourhoods Liz, Executive Director of Homes Jonny, and members of our senior management team. At the […]
© Two Rivers Housing 2026
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