News

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82.7% of tenants said they were satisfied or very satisfied with our overall service in 2025/2026

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14th July 2026

Tenant Satisfaction Measures: what you told us

Every year, we ask tenants how they feel about their homes and the services we provide. Your feedback helps us understand what we are doing well and where we need to improve. Tenant Satisfaction Measures, or TSMs, are a set of questions and performance measures used by all social landlords. They were developed by the […]

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7th July 2026

Valuation surveys taking place in some homes

(13 – 31 July 2026) We’re carrying out routine valuation surveys in some of our homes between Monday 13 July and Friday 31 July 2026. We’ve asked independent surveyors, Jones Lang LaSalle (JLL), to visit some homes in our neighbourhoods. These surveys help make sure our homes are valued correctly and are part of the […]

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6th July 2026

New homes for local people – 2025/2026

Everyone should have a warm, safe, affordable home. That’s why, alongside investing in our tenants’ homes, we work with development partners to build new affordable homes for local people. Last year, our development team built more than 80 new homes across Gloucestershire and the surrounding area. Here’s a round-up of the homes we built in […]

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1st July 2026

Fire drills… for your home?

We practise fire drills at work and at school, but have you ever practised one at home? Taking a few minutes to plan and talk through what you and your family would do in the event of a fire could save precious time in a real emergency. Being prepared helps everyone act quickly and calmly […]

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24th June 2026

Two Rivers Housing receives top ratings from Regulator

Two Rivers Housing has received the highest possible grades from the Regulator of Social Housing (RSH) following an inspection in April. The Regulator carries out detailed inspections of social housing landlords around every four years. As part of the inspection, it speaks to tenants, Board members and senior leaders to understand how the organisation is […]

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15th June 2026

A quick update from our grounds maintenance team

We know how important it is to have a neighbourhood that is well-looked after. Because of the recent mix of sunshine and heavy rain, the grass and plants have grown much faster than usual over the last few weeks. At the same time, a few members of our team have been unexpectedly away from work, […]

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