8th April 2026
From May 2026, new laws called the Renters’ Rights Act will come into force across England. These changes are designed to give people renting in the private (market rent) sector more security and stronger rights. What’s changing? The new law will bring several important changes: These changes aim to make renting fairer, more stable and […]
7th April 2026
Investing in our tenants’ homes and supporting local housing need is at the heart of our corporate strategy – Delivering #Twogether 2024-2027. That’s why we’ve been working with our funding advisors Centrus Financial, valuers Jones Lang Lasalle and legal advisers Trowers & Hamlins to secure £140m in funding to support our ambitious plans. The deal […]
26th March 2026
Over the next few months, we’ll be changing our phone number to 033 33 55 44 33. As we make the change, you’ll start to see our new number on our website, literature and other pieces of communication. It will also be shown on your mobile phone when a member of our team gives you […]
20th February 2026
We’ve been working with tenants to help us understand how we can improve our services for everyone. One of the things you’ve told us is that sometimes we’re not flexible enough in the way we do things or that our policies don’t always consider the individual needs of you and your family or small adjustments […]
30th January 2026
Following a competitive tender process, we have awarded our new fleet contract to Days Rental. The contract was awarded after a detailed assessment of operational, legal, and performance requirements, in line with the Procurement Act 2023. As part of the final selection process, a group of our colleagues visited Days Rental’s site in Newport to […]
14th January 2026
Our chief executive, Hayley Selway will be stepping down in June 2026 to take on a major consultancy role that will support the wider housing sector. While Hayley is leaving us sooner than we would have hoped, she leaves us in a very strong position. We have a clear sense of direction and a strong […]
22nd December 2025
Imagine waking up to a letter telling you that you have to leave your home in two months. No explanation, no warning, just a letter through the post on a cold October morning. And then you realise the date you need to leave is Christmas Eve. That’s what happened to mum of two, Hannah who […]
3rd December 2025
We are pleased to announce that Emma Watkins has been appointed as our new Assistant Director of Neighbourhoods, a role created to help us be more present in our communities and better support our tenants. Emma has been part of Two Rivers Housing for more than 20 years. She joined us in 2003 as an […]
14th October 2025
Over the last 18 months, we’ve been listening to our tenants and working hard to improve our services and make the changes they want to see. In October, we launched our new corporate strategy – ‘Delivering #Twogether 2024-2027’, which set out what we are going to do over the coming years to deliver those improvements. […]
2nd October 2025
We’re committed to learning from complaints and using what our tenants tell us to improve our services and how we do things. As part of the Housing Ombudsman Complaint Handling Code, we must produce an Annual Complaints report. The report provides an overview of our complaints performance for the year and is published on our […]
© Two Rivers Housing 2026
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